Consumer/ Public Awareness

24×7 supply delivers better quality water for public health.
High levels of bacterial contamination are experienced in the first 10 minutes of repressurization of an intermittent system, in some cases persisting for up to 20 minutes. Maintaining full pressure removes that risk.

24×7 supply gives significantly better service to all consumers.
Access to clean water with improved quantity, timing and pressure, including effective service to supply pipe ‘tail ends’.

24×7 supply revolutionizes service to the poor.
Consumers can access more water for improved health and hygiene while saving time in queuing & carrying and can gainfully use the time thus saved for employment opportunities.

24×7 supply converts household coping costs into resources for the service provider.
Coping costs that consumers need to incur are reduced; they pay for a better service.

24×7 supply reduces the burden on water resources.
Continuous supply reduces water wastage arising from overflowing storage systems and open taps. It saves on stored household water that is discarded when new supply comes in. Because the network is renewed where needed, it also reduces losses arising from leaks in the old pipes.

24×7 supply delivers effective ‘supply management’ and ‘demand management’.
Continuous supply makes possible the effective management of leakage through pressure management and flow measurement. Water conservation is also encouraged through metering and price signals via a volumetric tariff to consumers.

24×7 supply enables improved efficiency of service provision.
Operational efficiencies are achieved because of a reduced need for valvemen and a conversion of these jobs into more efficient ones of meter reading and customer care. It also makes possible the management of illegal connections.